Privacy Policy

Last updated: December 4, 2025

1. Introduction

DroneStack ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

Please read this Privacy Policy carefully. By using DroneStack, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide to us, including:

• Account Information: Name, email address, password, company name (for operators);
• Contact Information: Phone number, email address;
• Operator Profile Information: Business details, service areas, qualifications, certifications, operational locations;
• Communication Data: Messages exchanged through our platform's messaging system.

2.2 Automatically Collected Information

When you access DroneStack, we may automatically collect certain information, including:

• Log Data: IP address, browser type, operating system, pages visited, time spent on pages;
• Device Information: Device type, unique device identifiers;
• Location Data: Approximate geographic location based on IP address.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected information for various purposes:

• To provide, maintain, and improve our services;
• To enable communication between drone operators and potential clients;
• To create and manage user accounts;
• To process transactions and send related information;
• To send administrative information, updates, security alerts, and support messages;
• To respond to inquiries and provide customer support;
• To monitor and analyze usage patterns and trends;
• To detect, prevent, and address technical issues, fraud, and security concerns;
• To comply with legal obligations.

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Between Users

• Operator profiles (including company name, service areas, and qualifications) are visible to all platform users;
• Contact details may be shared when operators choose to include them in messages to clients;
• Client names and email addresses are shared with operators when clients initiate contact.

4.2 Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or perform Service-related services. These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.4 Business Transfers

If DroneStack is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different Privacy Policy.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Data Protection Rights (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: You can request copies of your personal data;
• Right to Rectification: You can request correction of inaccurate or incomplete data;
• Right to Erasure: You can request deletion of your personal data;
• Right to Restrict Processing: You can request that we restrict processing of your data;
• Right to Data Portability: You can request transfer of your data to another organization;
• Right to Object: You can object to our processing of your data.

To exercise any of these rights, please contact us at privacy@dronestack.com.

8. Children's Privacy

Our Service is not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If you become aware that a child has provided us with personal information, please contact us.

9. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. By using DroneStack, you consent to such transfers.

10. Third-Party Services

Our platform may contain links to third-party websites or services that are not owned or controlled by DroneStack. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you visit.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• By email: privacy@dronestack.com
• By visiting our contact page: /contact